Reviews

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Check out our latest reviews!

Penny Atkins

Michael phoned ahead to let me know exactly when he would arrive. He thoroughly checked the system, made repair recommendations and installed a new controller....Read More He was very pleasant & courteous as he patiently explained the new control system.

Thank you Naiad for great service, as always!

Penny & John

June 11, 2026

Eriel S

We I have always had excellent services from Naiad And today was no exception. Bryant Taylor did our servicing and he was courteous, informative, and...Read More very helpful. He quickly fixed the issue we phoned about and also addressed another. He took the time to explain how to use the system that we inherited when we moved into a new house. Excellent service!

June 11, 2026

Kelly Thorne-Demers

Michael was great. We have used this company for several years 10+ for winterization and minor fixes. Michael performed significant services for us today. Moving...Read More g heads adjusting schedules and ensuring a better experience with our yard. He is a superior professional service man. Thank you Michael!

June 08, 2026

leah moore

I have been with Naiad for 19 years. I would never contact anywhere else. The service is truly excellent. No surprises, great quality of service...Read More and never an upsell. The technicians that arrive are all very polite as well as informative. Thank you to Jordan this last visit. It was excellent service, once again.

May 30, 2026

Laura Atkin

Consistent great service from Naiad. Bryant Taylor was here this afternoon and was incredibly helpful, friendly and went out of his way to do our...Read More repairs in a way I was comfortable with and to keep repair costs reasonable. He took his time to make sure I was happy with everything and the system was optimized as much as possible. Overall a great technician and very nice guy. I hope we get him next time! Thank you so much.

May 29, 2026

George Galbraith

Fantastic experience. We have an older system and I had requested a quote to repair and upgrade. Scott arrived early and presented an easy to...Read More understand and comprehensive evaluation. Scott immediately set to work on our agreed upon scope of work. He and his colleague Jordan worked into the evening hours and Scott was back first thing this morning to complete the job. Scott explained everything up front and was very diligent in ensuring everything was perfect before he finished up. To top it all off, Scott completed all the work and presented an invoice that was $1000 less than originally quoted. I couldn’t be happier and can strongly recommend Scott and Naiad Irrigation.

May 22, 2026

Greg Lamont

Ryland was on time for our appointment. He courteously met me at the door and introduced himself. I showed him where the valves were and...Read More left him to do the programming and make his observations of the various sprinkler heads and run-timing. When he was done, he rang the doorbell and explained very succinctly what he had accomplished. This young man is very good at his job and has superlative people-skills. I look forward to seeing him again if there is a further need for his services this season.

May 22, 2026

Sherri Thind

Excellent as always!! And Gabriel was very helpful and thorough! We use Naiad every year for our spring activation and winter blow-out and I would...Read More ld highly recommend them. They are full service!

May 21, 2026

Steven Garratt

Naiad Irrigation never fails to do an outstanding job from booking through invoice. Robert Maynard was on time, polite & personable in performance of initiating...Read More our irrigation system for the summer season.

All aspects of the system were checked, two sprinklers were giving me trouble and Robert took them apart, cleaned them so they worked as before. Naiad appears to have a knack for hiring real go getters that are super courteous and explain what steps they are taking to correct issues. I will definitely ask for Robert next visit. 👍🏼👍🏼👍🏼👍🏼👍🏼

May 15, 2026

Brad Cadieux

Tech and dispatch had really good communication and notifications. Text prior to date, call before tech drove out, and follow up call with assessment and...Read More nd quote. Couldn’t ask for better service. Thumbs up. I was not compensated for this review and I have no relation to this company at all.

May 15, 2026

Barry Bohane

Jordan from Naiad came out to start up the sprinkler system at our new house and did an excellent job. He was very courteous, professional,...Read More and clearly knew his stuff. He took the time to explain the system, answered all of my questions, and made sure everything was working properly before he left. Great customer service and a very positive experience overall. Highly recommend Jordan and Naiad!

May 14, 2026

Lyne Nadeau

Miguel is very polite, patient and knowledgeable. My system needed a few repairs along with the overall seasonal check up of the system. After listening...Read More to my requests and questions, he kindly executed what we agreed upon. That’s after showing me a quote for each repair, so I knew exactly what it was going to cost me. He was respectful of my house, removing his boots at the door. He was efficient in doing the work. I really enjoyed having Miguel checking and fixing my system. I recomend him strongly. Naiad Irrigation Systems has a great asset in his person. AND I got to practice mi español!! 😃

May 12, 2026

Dwight Gaab

I’ve been a member with Naiad Irrigation for a few years now. Ever since Josaphat showed up on that very first day. Since that first...Read More day of inviting them to my irrigation issues they have been first class the whole time. Is their services pricey …. yes but completely worth every penny. They are professional, hard working, and always with a smile but mostly just know what the hell to do and fix the problems right the first time.

Just enjoyed Miguel Monroy for my spring activation. Miguel identified some issues that needed correction. Boom no problem, friendly, professional, and a job done with pride. Can’t recommend these irrigation professionals enough. The story continues with my enjoyment with the Naiad Irrigation Professionals.

Dwight

May 08, 2026

Jackie Swoboda

I use Niaid to service a very important client’s property. Josaphat, Spencer, Scott and Miguel came out to do the spring start up at a...Read More a property with approximately 40 zones. They were extremely thorough. They fixed all problems they came across including digging up and adjusting 38 heads that had sunk and tilted over time. They also installed a hose bib attached to the main line of the irrigation to make water accessible in a remote area. They were careful to inspect all irrigation boxes, assess the valves, run the system from the control panel, test every circuit in use from the control panel and assess and adjust the spray coverage of the entire property. Niaid is not cheap but if you want extremely comprehensive service this is the company for you. Other companies I have used do not circuit test, and do not check the actual functioning of every head on the property. Niaid will provide you with a report including pictures of everything they checked. You will get your money’s worth and your system will work as effectively as it can. In my experience they fix problems during the start up and you won’t need them again until winterization because everything works for the whole summer as it should.

May 03, 2026

Georgya M

Caidan MacCarthy arrived right on time, he came prepared and he performed the service promptly and properly. Great customer service. Thank you Caiden.

March 06, 2026

Lawrence Thompson

Excellent service by Josaphat Vazquez was very professional, took the time to explain the removal of non functional irrigation system , and provided recommendations. My...Read More y wife Bonita and I were impressed with how fast it was completed. Highly recommend!”

March 05, 2026

Nadine Robinson

Fernando was a Kind, friendly expert technician who was efficient and got the irrigation winterization done quickly. Excellent service and I would definitely recommend this...Read More company. And they got me in last minute as this was the first time I had to deal with the irrigation in my new home. 10/10 recommend!

November 18, 2025

wanda oleszkiewicz

We used this company for the first time , but signed up for their future service, as their employee Fernando Wall did excellent job. He...Read More was fast, pleasant and professional. Thank you for your service.

November 04, 2025

Sebastian Wenzel

Fernando was quick, efficient, and got everything done impressively fast despite my late booking. I was slow to schedule the line blowout and cold weather...Read More had already set in, but he still made an active effort to fit me in and get everything sorted. Really appreciate the help!

October 22, 2025

John Morris

Josaphat Vazquez from Naiad came to do our blowout. He was very professional and did a great job. He walked me through what he was...Read More doing and went the extra mile to make sure the job got down right. Highly recommend Naiad and their team!

October 20, 2025

Ed Butt

Matt Boudignon came out today October 20th to complete winter blowout at 208 Christie Knoll Point. Matt was very respectful, kind and efficient. Thank You...Read More for your incredible service and I would rate Matt a 10 out of 10 good luck this month.

Ed Butt

October 20, 2025

Sarah A

Matt made my first experience with learning about winterizing/ blowing out the lines at my house very easy and comfortable. He was professional, he showed...Read More me exactly what he does and he did a great job. I would say the experience from start to finish with calling Naiad was very easy.

October 20, 2025

Una S

Very pleased with their service. Cliff Lachapelle is good with his work. We have used Naiad for over a decade now for cleanups and sprinkler...Read More blowouts! I would not hesitate to use them again thanks to Jeff Soch, who is prompt with his communication and service. A callout for their office Admin Terri as well!

October 20, 2025

Grant Meadows

Naiad is a very capable and reliable service co. I have used them for years. This fall Maksym came to do the blow out. He...Read More was very helpful finding some system anomalies and went over and above to assist me. He’s a great tech (nice guy too 🙂 and an asset to Naiad!

October 17, 2025

Lenni Schmidt

Matt B. came out and blew out my sprinklers. He was very personable and provided excellent service. I use this company every year for winterization,...Read More n, and would not hesitate to get them to service any matter with my underground irrigation system.

October 16, 2025

K R

We have used Naiad for a few years now. They’re always easy to book, you don’t need to be home for service to be completed...Read More and they always leave the yard at gate as it was. Today we had Maksym as our tech and he was timely and efficient

October 16, 2025

V j

I’ve been using their services for nine years and they’ve been able to arrange a visit every year at a reasonable time. I’m very satisfied....Read More Of course, I’d be even happier if they could offer more discounts or special offers to repeat customers.

October 15, 2025

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