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Reviews

We appreciate your feedback! If we’ve installed or serviced your irrigation system, please share your experience. Your review helps us improve and guides others in choosing reliable irrigation solutions.

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Check out our latest reviews!

David Patterson

David Patterson

Incredibly professional and thorough! From the time of booking the entire experience was top notch. Arrived when they said and did a great job preparing...Read More ng the system for winter. Fernando was very friendly and super knowledgeable. Couldn’t ask for more! Sign me up for next year!
GoogleOctober 03, 2025
Kelsey Dunne

Kelsey Dunne

Cliff was fantastic. We had a very unique situation involving the City doing water work during our winterization, and Cliff was extremely helpful and flexible....Read More He came back later that day to get the winterization done and was so efficient. A wonderful experience – thanks, Cliff!
GoogleOctober 02, 2025
Peter Hunt

Peter Hunt

We’ve always been very pleased with the service that we received from Naiad. Their technicians are well-trained, competent, and careful, and very helpful with any...Read More queries we might have. Similarly, I’ve always found the office staff to be very helpful. Highly recommended.
GoogleOctober 02, 2025
Kevin Y

Kevin Y

Had Alex O. From Naiad do our sprinkler blowout this fall. Service was great. In and out. They also have been great from a communication...Read More pov. Will definitely use them again.
GoogleOctober 02, 2025
Sharon Klassen

Sharon Klassen

Fernando was so friendly, knowledgeable, and punctual. He educated me on the valves and what is normal and what to look for should I encounter...Read More r issues.

Thank you and keep up the great customer service!
GoogleSeptember 30, 2025
Wayne Yan

Wayne Yan

Fernando Wall from Naiad Irrigation Systems did my lawn sprinkler system winterization today, I was well informed about his coming date and preparation work I...Read More need to do myself (shutting off internal sprinkler valve). Fernando is professional and courteous to complete the winterization and I know my sprinkler system is well protected for the winter! Highly recommended.
GoogleSeptember 30, 2025
Tiffany Tremblay

Tiffany Tremblay

This is the only company I trust for my irrigation services. They are communicative, reliable and thorough. I love the monthly payment plan so it’s...Read More easier to work it into my monthly budget. Not that it’s all that expensive to begin with but I still like the option. I highly recommend their services. You won’t be dissatisfied.
GoogleSeptember 26, 2025
joey perry

joey perry

Caidan showed up and went straight to work. He walked the yard to inspect the sprinkler heads as they were being blown out. He paid...Read More very good attention to his work. Thank you Caidan and thanks Naiad for your great service.
GoogleSeptember 26, 2025
Linda Mckay

Linda Mckay

Paul was fast and efficient. I am sick so wasn’t prepared and answered the door in pajamas with unbrushed hair looking slightly demonic, but he...Read More was kind and quick. I appreciate Naiad and their great service.
GoogleSeptember 26, 2025
Cooper Leary

Cooper Leary

We’ve had the pleasure of working with Naiad Irrigation here in Calgary, and I can’t recommend them enough. From start to finish, their team was...Read More professional, knowledgeable, and incredibly responsive. They took the time to understand our needs, designed an efficient irrigation system, and executed everything flawlessly.

What stood out most was their attention to detail and customer service. The crew arrived on time, worked efficiently, and left the site spotless when the job was done. They also walked us through the system setup, making sure we were comfortable with operation and maintenance.

The difference in our landscape has been amazing since installing the system—it’s saving us time, water, and keeping everything looking healthy and green. Naiad clearly takes pride in their work, and it shows.

If you’re looking for an irrigation company in Calgary that delivers on quality, reliability, and service, Naiad Irrigation is hands down the best choice.
GoogleSeptember 11, 2025
Aruna

Aruna

Cliff came out to do some work for our sprinklers installed by previous owners. He was very knowledgable and honest with his opinion and gave...Read More us alternate options. 100% satisfied with the customer service.
GoogleSeptember 08, 2025
Gary & Glenda Hutchinson

Gary & Glenda Hutchinson

Our first experience with Naiad Irrigation Systems and we were impressed with their representative Cliff. He fully explained what was wrong with our system and...Read More gave us a number of options for revamping the system. Based on his visit we are booked for next spring to have our irrigation system upgraded.
GoogleSeptember 04, 2025
Lisa P

Lisa P

I was tired of dealing with constant leaks that other companies couldn’t properly diagnose, so I reached out to Naiad after seeing all the great...Read More reviews—and they didn’t disappoint. Even when things don’t go perfectly, they actually try to make it right, which I really appreciate.

If your system is a bit more complex, I’d suggest asking for a senior tech. Everyone on the team is solid, but the senior techs usually spot the problem in five minutes. Junior techs sometimes need to check in with a supervisor or have someone else come out the next day.

Josaphat, one of their supervisors, is amazing. He’s done a ton of work on our system—probably around $4K worth—including installing a master valve, a new controller, replacing a bunch of sprinkler heads, reprogramming zones we no longer use, and swapping out solenoids. He spent almost two full days getting everything sorted. Super knowledgeable and hardworking.

Their customer service is also a breath of fresh air. You can text them and often get a reply within minutes. They’ve booked techs for us the very next day—our last company made us wait 10+ days sometimes. If something’s not quite right after a visit, they’ll come back and fix it for free. They also offer a membership to waive the dispatch fee.

Yes, they’re a bit pricier than some others, but they use newer parts and don’t just patch up old stuff—which, in my experience, ends up failing anyway. Totally worth it for peace of mind.
GoogleAugust 29, 2025
Keith Yeates

Keith Yeates

I stupidly destroyed a sprinkler head while edging my lawn. The company quickly scheduled the repair for the next day when I called. The technician,...Read More Paul, was prompt, polite, and professional. He completed the work efficiently and answered all my questions. The company has excellent communication via email and text.
GoogleAugust 26, 2025
Patti Schroeder

Patti Schroeder

We have used Naiad for over 25 years and have always received excellent service . Our Technician today was Alex and as expected was top...Read More notch .

Very thorough and he repaired the defects quickly after explaining what was needed and going over the Hydrawise system we have again for me.

Niles trains his technicians very well and they are very respectable when in your home .

I would definitely ask for Alex when possible.
GoogleJuly 11, 2025
Cynthia Taylor-Danyluk

Cynthia Taylor-Danyluk

Our service technician, Cliff, was great! Very knowledgeable and friendly. He looked at our system and made some recommendations but did not take a high...Read More h pressure sales approach. Would highly recommend him and Naiad.
GoogleJuly 08, 2025
Mitch Campbell

Mitch Campbell

These folks really deserve their 5 star reputation. I needed my underground sprinklers working for a home inspection with very short notice. They dispatched a...Read More a tech right away, and he conducted a thorough inspection, told me exactly what was wrong and how much it would cost. He repaired all right away after I approved the estimate. Friendly and very knowledgeable tech (thanks, Cliff). Will use these people again.
GoogleJuly 02, 2025
Linette McNamara

Linette McNamara

We hired Naiad to install a new irrigation system for us last fall, and we are so impressed by their service! They respond very quickly...Read More to any request and we’ve had great experiences with their technicians. Cliff Lachapelle was here early in June to do some work on our planters, did a great job and was professional and friendly.
GoogleJune 24, 2025
Shari

Shari

Caidan was very helpful in getting our system up and running again. We ended up needing more repairs than I initially expected but Caidan was...Read More s excellent at communicating the exact issues throughout the appointment. I am very satisfied with our service and wouldn’t hesitate to recommend Naiad to others.
GoogleJune 14, 2025
Kris Wenarchuk

Kris Wenarchuk

We had a pretty major amount of work needed in moving around some of our sprinklers and they did a great job in doing so....Read More It was very challenging as we had tree roots in the way but our tech Roger was super careful and went above and beyond to make sure our tree won’t die in the future. He had to spend more time then expected but still came in at the pre quoted price from the morning. He did that plus did a full check on all the zones to make sure they functioning properly. A+ service
GoogleJune 13, 2025
Adam Eakins

Adam Eakins

Roger B. came out today to get our irrigation system up and running — it was the first time we’d ever used it since buying...Read More the house. The job turned out to be bigger than expected, but Roger handled it like a pro. He was knowledgeable, professional, and got everything working smoothly. We really appreciated his great work and would definitely recommend Naiad!
GoogleJune 11, 2025
Deryl Henderson

Deryl Henderson

Every year Naiad sends their top-notch well trained staff. This year Jordan Grubbe helped with starting up my sprinkler system for the summer and was...Read More very thorough and professional while still being friendly and considerate of being in my home. He double checked all his work and made sure all my questions were answered. I have total peace of mind when dealing with Jordan and Naiad. Much thanks!
GoogleJune 06, 2025
Betty-Anne Filan

Betty-Anne Filan

Josaphat came over to work on my irrigation system which I have had a problem with for a few years . He was absolutely excellent!!...Read More Very knowledgeable, pleasant to work with . informative . He diagnosed the problem and found a solution in a short period of time . I was extremely happy with his service and would recommend him to anyone !!!!
GoogleJune 01, 2025
Bonita Fung 1

Bonita Fung 1

Aleksandar arrived early, and had already reviewed the photos of the issue. He repaired the connection and replaced a section of kinked tubing for the...Read More cost of the call out fee. He was respectful, efficient and kind to my dogs. I highly recommend this technician. The company is fortunate to have him as an employee.
GoogleMay 30, 2025
K Blaschek

K Blaschek

I’ve used Naiad irrigation for a winter blow out and spring activation. This is the first time I’ve had an irrigation system, and with an...Read More old house, there were a few things that needed fixing. I’ve been happy both times they’ve been out. They inform you of what’s going on and give you reasonable recommendations. I will be upgrading my system to the new one soon, but they fixed up my old system well and taught me how to use it. I would definitely recommend them.
GoogleMay 30, 2025
Terri Novick

Terri Novick

Excellent service with réactivation of irrigation system. Our technician, Paul, was very thorough, inspecting the system & correcting issues that we had with some of...Read More the heads. He also discovered that our rain detector needed a new battery & replaced it which required climbing on a ladder to reach it. He also taught us features of our system that were never shown to us by the installer or any other technician over the years who were not from Naiad. Paul was very professional, knowledgeable and efficient. Thanks a million!
GoogleMay 27, 2025
Kevin Johnson

Kevin Johnson

As always Naiad has provided exceptional service. Our appointment was originally booked for June 2, but they were able to get us in on May...Read More y 27. Jordan, the tech that came to do our repair, was awesome. He made the perfect recommendation for long term benefits. He was very professional, friendly and knowledgeable. Thanks again to Jordan and the team at Naiad!
GoogleMay 27, 2025
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