NAIAD Membership

Yes! We have Annual Memberships available for Spring Activations, Cross Connection Testing and Winterizations. Whether you are looking for monthly payments or yearly payments, both options are available and will auto-renew.

Memberships are designed to be a “set it and forget it” solution. This means that all of our memberships (both monthly and annual) will automatically renew unless either party notifies the other within 30 days for the annual renewal date.

Your membership services for the next season will be automatically scheduled by us prior to the season starting. When this happens, you will receive an automatic appointment confirmation for the date in which each service has been scheduled, if any changes need to be made please just contact us and we can adjust accordingly. Note that scheduling is based upon regular operating hours and availability.

Currently our software is unable to process pre-authorized or visa debit payments. We can however except Visa, Mastercard and American Express

Absolutely, if your new property has an irrigation system or device applicable to the membership, we can transfer that membership to the new property. (Note that adjustments may apply as pricing for Activation and Winterization Memberships are based on system size).

Our memberships are a one-year membership with non-refundable fees. Should you choose to cancel the membership before the membership renewal date, a refund will not be provided for any fees paid up until that point (both monthly and/or annual fees). Cancelling essentially means that no further fees will be incurred. Any outstanding services for cancelled memberships will also be cancelled at that time. Should you need those services in the future, you will need to book a single appointment or create a new membership.

To ensure that all devices are tracked and serviced properly, we do require an individual membership for each device.

At Naiad, we realize that not everyone wishes to have their system activation done by us or may not have a cross connection device to be tested. With this being the case, we have decided that by keeping all of our memberships individual, our clients can select exactly which memberships they want for their particular needs. Rest assured that once your memberships are in place, you will only ever see one consolidated payment per month (or year) regardless of how many memberships you have.

If this is your first time signing up for a membership, the initial payment will be made once your service is completed that year. Monthly payments for Monthly memberships begin as follows:

• Spring Activations – May 1^st or the next month after service is completed if done after May 1^st
• Cross Connections – May 1^st or the next month after service is completed if done after May 1^st
• Winterizations – October 1^st

If your service is booked after initial payment is due (e.g., October 8^th – though that’s later than we recommend) then the monthly payment will still begin October 1^st, then the initial payment will be charged on October 8^th after the service is completed.