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Reviews

We appreciate your feedback! If we’ve installed or serviced your irrigation system, please share your experience. Your review helps us improve and guides others in choosing reliable irrigation solutions.

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Check out our latest reviews!

Patti Schroeder

Patti Schroeder

We have used Naiad for over 25 years and have always received excellent service . Our Technician today was Alex and as expected was top...Read More notch .

Very thorough and he repaired the defects quickly after explaining what was needed and going over the Hydrawise system we have again for me.

Niles trains his technicians very well and they are very respectable when in your home .

I would definitely ask for Alex when possible.
GoogleJuly 11, 2025
Cynthia Taylor-Danyluk

Cynthia Taylor-Danyluk

Our service technician, Cliff, was great! Very knowledgeable and friendly. He looked at our system and made some recommendations but did not take a high...Read More h pressure sales approach. Would highly recommend him and Naiad.
GoogleJuly 08, 2025
Mitch Campbell

Mitch Campbell

These folks really deserve their 5 star reputation. I needed my underground sprinklers working for a home inspection with very short notice. They dispatched a...Read More a tech right away, and he conducted a thorough inspection, told me exactly what was wrong and how much it would cost. He repaired all right away after I approved the estimate. Friendly and very knowledgeable tech (thanks, Cliff). Will use these people again.
GoogleJuly 02, 2025
Linette McNamara

Linette McNamara

We hired Naiad to install a new irrigation system for us last fall, and we are so impressed by their service! They respond very quickly...Read More to any request and we’ve had great experiences with their technicians. Cliff Lachapelle was here early in June to do some work on our planters, did a great job and was professional and friendly.
GoogleJune 24, 2025
Shari

Shari

Caidan was very helpful in getting our system up and running again. We ended up needing more repairs than I initially expected but Caidan was...Read More s excellent at communicating the exact issues throughout the appointment. I am very satisfied with our service and wouldn’t hesitate to recommend Naiad to others.
GoogleJune 14, 2025
Kris Wenarchuk

Kris Wenarchuk

We had a pretty major amount of work needed in moving around some of our sprinklers and they did a great job in doing so....Read More It was very challenging as we had tree roots in the way but our tech Roger was super careful and went above and beyond to make sure our tree won’t die in the future. He had to spend more time then expected but still came in at the pre quoted price from the morning. He did that plus did a full check on all the zones to make sure they functioning properly. A+ service
GoogleJune 13, 2025
Adam Eakins

Adam Eakins

Roger B. came out today to get our irrigation system up and running — it was the first time we’d ever used it since buying...Read More the house. The job turned out to be bigger than expected, but Roger handled it like a pro. He was knowledgeable, professional, and got everything working smoothly. We really appreciated his great work and would definitely recommend Naiad!
GoogleJune 11, 2025
Deryl Henderson

Deryl Henderson

Every year Naiad sends their top-notch well trained staff. This year Jordan Grubbe helped with starting up my sprinkler system for the summer and was...Read More very thorough and professional while still being friendly and considerate of being in my home. He double checked all his work and made sure all my questions were answered. I have total peace of mind when dealing with Jordan and Naiad. Much thanks!
GoogleJune 06, 2025
Betty-Anne Filan

Betty-Anne Filan

Josaphat came over to work on my irrigation system which I have had a problem with for a few years . He was absolutely excellent!!...Read More Very knowledgeable, pleasant to work with . informative . He diagnosed the problem and found a solution in a short period of time . I was extremely happy with his service and would recommend him to anyone !!!!
GoogleJune 01, 2025
Bonita Fung 1

Bonita Fung 1

Aleksandar arrived early, and had already reviewed the photos of the issue. He repaired the connection and replaced a section of kinked tubing for the...Read More cost of the call out fee. He was respectful, efficient and kind to my dogs. I highly recommend this technician. The company is fortunate to have him as an employee.
GoogleMay 30, 2025
K Blaschek

K Blaschek

I’ve used Naiad irrigation for a winter blow out and spring activation. This is the first time I’ve had an irrigation system, and with an...Read More old house, there were a few things that needed fixing. I’ve been happy both times they’ve been out. They inform you of what’s going on and give you reasonable recommendations. I will be upgrading my system to the new one soon, but they fixed up my old system well and taught me how to use it. I would definitely recommend them.
GoogleMay 30, 2025
Terri Novick

Terri Novick

Excellent service with réactivation of irrigation system. Our technician, Paul, was very thorough, inspecting the system & correcting issues that we had with some of...Read More the heads. He also discovered that our rain detector needed a new battery & replaced it which required climbing on a ladder to reach it. He also taught us features of our system that were never shown to us by the installer or any other technician over the years who were not from Naiad. Paul was very professional, knowledgeable and efficient. Thanks a million!
GoogleMay 27, 2025
Kevin Johnson

Kevin Johnson

As always Naiad has provided exceptional service. Our appointment was originally booked for June 2, but they were able to get us in on May...Read More y 27. Jordan, the tech that came to do our repair, was awesome. He made the perfect recommendation for long term benefits. He was very professional, friendly and knowledgeable. Thanks again to Jordan and the team at Naiad!
GoogleMay 27, 2025
Helen Quinn

Helen Quinn

Wonderful company, very easy to get in contact with the office and set up appointments. Technician (Paul) was polite, very knowledgeable and put my needs...Read More and concerns at ease. Will definitely be using Naiad Irrigation Systems for all our garden needs
GoogleMay 27, 2025
Cherie McKaigney

Cherie McKaigney

Roger was fantastic today! We have a less-than-ideal sprinkler system that always requires a good dose of creative problem-solving and patience, and Roger delivered on...Read More both fronts. He quickly identified the issues, explained our options clearly, and came up with practical solutions that worked with our setup. Highly recommend!
GoogleMay 26, 2025
Mike Walintschek

Mike Walintschek

Received great service from Dylan. Troubleshot the issue and fixed a valve actuation issue with a solenoid and not an unnecessary valve replacement. He set...Read More et up my new controller and didn’t leave until everything was working properly. 5 Star Service from Dylan.
GoogleMay 26, 2025
Stephanie Sander

Stephanie Sander

Roger was seriously wonderful!! We had a full schedule of cleaners, a dr call and our sprinklers. He went about his fixing and found the...Read More he problem!! Asked my kidult for go ahead on repair. Then when leaving, our little poochie ran past me and after bribes and calling for him, Roger rescued him!! Y’all do not disappoint in service or help!! Happy we found you when we moved in in 2021!! Roger also got our system put on a good schedule and hopefully the hubbs can figure out how to extend the time if needed!! Thanx ALWAYS for the awesome service!!
GoogleMay 23, 2025
Todd Peterson

Todd Peterson

Shane at Naiad is the best! He is an incredibly hard worker and is super knowledgeable. Our irrigation system is a bit challenging but Shane...Read More always rises to the occasion. Highly recommend!
GoogleMay 22, 2025
Kelly Galloway

Kelly Galloway

Jordan was professional, very knowledgeable and very helpful. So nice to have a young university student who was so engaging and very personable and polite-...Read More - hard to find this a lot of the time these days!!

Jordan was very helpful with setting my timer for me(so I don’t have to use the manual feature all of the time)! The repair that I asked him to help with was done perfectly after we discussed what might work best!

Thank you for the amazing service Jordan and good luck at school in the fall.
GoogleMay 17, 2025
Butch Karch

Butch Karch

Ben our serviceman did an excellent job repairing our broken sprinkler hoses. Ben is very customer service oriented and communicates very well. Thanks Ben!

GoogleMay 14, 2025
Sarah Silver

Sarah Silver

I’ve worked with a number of irrigation technicians over the years, but none have impressed me the way Shane Williams has. I specifically requested him...Read More again from Naiad because of the outstanding experience I had with him previously—and once again, he exceeded expectations in every way.

From the moment he arrived, it was clear he takes great pride in his work. He listened carefully as I explained what I was looking for and asked thoughtful questions to make sure he fully understood my needs. Rather than rushing through the job or offering a one-size-fits-all solution, he took the time to assess the property thoroughly and made recommendations that were both practical and efficient.

What really sets him apart is the level of care he shows—not just in his work, but in how he treats the property itself. He’s incredibly respectful, neat, and meticulous, and it genuinely feels like he’s working on his own home. Every sprinkler head was aligned just right. He even caught and corrected a couple of small issues from a previous install without me having to mention them.

He doesn’t just do the job; he goes above and beyond to make sure everything is functioning optimally and that I’m completely satisfied. It’s rare these days to find someone so skilled, reliable, and customer-focused.

Thanks so much Shane!
GoogleMay 13, 2025
Simon Touchan

Simon Touchan

Shane Williams was the technician that did the repairs on a major leak in my irrigation system after another company dropped the ball. The was...Read More excellent in every aspect. Friendly, knowledgeable and efficient. I would highly recommend him and Naiad Irrigation.

I am having come back to do some other minor fixes. Thank you Shane!
GoogleMay 13, 2025
Tim Pell

Tim Pell

Roger provided exceptional, professional service for my irrigation system and kept me informed of all the issues and upgrades available. He worked quickly to tune...Read More and repair the system for the upcoming season.
GoogleMay 09, 2025
Sharon Mansell

Sharon Mansell

Daniel with niad irrigatin did a great job setting up sprinkler system . Would recommend Daniel to service sprinkler system. Explained everything as to what...Read More hat was needed to be done in order to have a workable system. Daniel was prompt and mannerly which is so important in a service company. Thank you!
GoogleMay 09, 2025
Pamela MacDonald

Pamela MacDonald

Excellent service all the way around: from the front office to the technician. Great company!

GoogleMay 06, 2025
Natalie Forbes

Natalie Forbes

I’be been a customer for 10 years and have never been disappointed. From front office to service team members, everyone is very friendly. The service...Read More is reliable and I think reasonably priced.
GoogleMay 03, 2025
Marilyn Berg

Marilyn Berg

Naiad did a great job today with getting my water turned on for the season. All the boys were extremely polite and helpful and made...Read More suggestions as to how things could be better. I couldn’t have asked for a better experience. Thanks guys.
GoogleMay 02, 2025
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